Last Updated: March 19, 2026
These Terms of Service govern your use of JoseTheRealtor's lead management platform and services. By using our services, you agree to these terms and our data usage policies.
JoseTheRealtor provides a lead management platform for real estate professionals, including property lead analysis, skip tracing, CRM integration, and automated messaging services. Our services are intended for business use only and may not be used for residential purposes or by persons under 18 years of age.
Skip trace services are available at $0.10 per lead. Credit packages: 100 credits ($10), 250 credits ($25), 500 credits ($50). Credits remain active while an account maintains an active subscription or regular activity. Upon subscription cancellation, accounts enter a 60-day Grace & Export Period during which customers may export lead data and utilize remaining skip trace credits. Following 60 consecutive days without an active subscription or activity, unused credits and stored lead records are permanently purged.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes only.
You may not: (a) modify or create derivative works; (b) reverse engineer our software; (c) use our services for competitive analysis; (d) resell, redistribute, or sublicense our services or data; or (e) use our services in violation of applicable laws.
Subscription fees are charged monthly in advance. You authorize us to charge your payment method automatically on each billing date. You must provide current, complete payment information.
Skip trace services are charged per successful result at $0.10 per lead. Any updated information constitutes a successful result and will be charged accordingly.
There are strictly NO REFUNDS OF ANY KIND (including full refunds, partial refunds, skip trace credit refunds, or prorated subscription refunds). All purchases, credit top-ups, and subscription charges are non-refundable under any circumstances.
Subscriptions automatically renew on a monthly basis. Customers who do not wish to be billed for a new subscription month must cancel their subscription prior to the end of their current monthly billing cycle. Upon cancellation, automated subscription features (such as AI messaging and live CRM sync) cease, and the account enters the 60-day Grace & Export Period described in Section 1.3. Explicit account deletion initiated by the user immediately revokes access and permanently erases all data without refund or credit for remaining days.
This Agreement begins when you accept these terms and continues until terminated. Subscriptions automatically renew unless cancelled. Either party may terminate for material breach with 3 days written notice to cure.
You represent, warrant, and covenant that:
IMPORTANT: You are expressly prohibited from using our services or any data for purposes that would constitute a "consumer report" under the Fair Credit Reporting Act (FCRA). This includes using data for credit, insurance, employment, or background check purposes.
You are solely responsible for compliance with all applicable laws including:
You may not:
Our services rely on third-party data providers including BatchData, public records, and other sources. We are not the originator of this data and cannot guarantee its accuracy, completeness, or timeliness.
OUR SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND.
We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or meet your requirements.
We do not warrant that we have obtained consent from individuals whose data may be included in our services. You are responsible for obtaining all required consents and honoring opt-out requests.
Our AI services provide automated messaging across SMS, email, Facebook, Instagram, and WhatsApp. Messages are sent during business hours (Mon-Fri 9AM-7PM, Sat 9AM-12PM EST) with rate limiting.
AI responses are generated automatically and may not always be appropriate. You remain responsible for all communications sent through our platform and must monitor AI interactions for compliance.
AI services are designed to hand off qualified leads to human agents. You must provide appropriate human oversight and intervention when needed.
Our Launch AI integration allows syncing of leads and automated campaigns. You are responsible for maintaining your Launch AI account and complying with their terms of service.
Direct mail services through Thanks.io are subject to their terms and conditions. We are not responsible for mail delivery, quality, or compliance issues.
Third-party integrations may be discontinued or modified at any time. We are not liable for disruptions to third-party services.
You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, or expenses arising from: (a) your use of our services; (b) your violation of these terms; (c) your violation of applicable laws; or (d) unauthorized use of your account.
IMPORTANT LIABILITY LIMITATION
Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the state or federal courts of Miami-Dade County, Florida.
For questions about these Terms of Service, please contact us at:
Email: legal@josetherealtor.com
Address: [Your Business Address]
Phone: [Your Business Phone]